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Customer Support

 
 
 
 
 
 
 
 
 




 
   


Contact Us

 

You Have Many Ways to Contact Us!


Please choose your favorite way to contact us from the following options.


1. Make a reservation for one of our tour packages. These are pre- designed tours. By telling us which tour you like, we can easily make reservation for you.


2. Tell us what you want and let us help you design your own trip. If none of our pre-designed tour packages fits your requirements, ask us to design a trip of your OWN by filling this form (It takes time but its worth it!).


3. Book a hotel only or Book flight tickets.


4. If you are from a travel agency, please go to our Agency Sign Up form. We can provide an industry discount or commission to you.


5. Write to us via email directly at: service@chinahighlights.com


6. Make a phone call or fax to us:

Office Phone:.

(86)773-2831999

Toll Free: 800-2682918 (USA Only)
Toll Free:800-8793-007 (China Only)

Office Hours
9:00-18:00
(GMT+0800):
Emergency Call:
Please call one of our travel advisors at his/her mobile phone number which will be sent to you via email.
Fax:.
86-773--2827424 / 2885308 (for all countries)
24 hours


7. Submit your pictures and travel stories
and we will publish it online;


8.
Send us your feedback about your complaint, suggestion or praise on our web site, employees, customer service, tour arrangement, etc. We are a company which LISTENS to our customers.


9. Send us a quick message (email):
(If you are planning a trip to China, we recommend you use our trip planner form to tell us more about your requirement.)

Your Full Name:
  * Male Female
Your E-mail address:
   
*
(Please double check your email address!)
The email format you use: TEXT HTML I don't Know There are two formats of emails. Text format means your message is made with pure text without any format (color, size, images), while HTML (hyper-text markable language) email is made with strenthened format with flexible font size, color, hyper-links, image, etc. If you don't know which format you are using, simply check the "I Dont' Know" option.
The country in which you live:
 

Your nationality:

  Your nationality (same as on your passport). *
(on your passport)
Your Phone Number:
   
Your fax number:
 
* Subject:
* Comment or request:

China Time Now:

  in China.

    Thank you!


10. Your are mostly welcome to visit our office.

 

 

 

 

 
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