We are committed to giving our customers an authentic China experience not just something staged for tourists. Read feedback written by our customers about their experiences in China after they have returned home. These include the ratings and comments on attractions, guides, activities, hotels and food. Would you like to look at the tours that 1340 previous customer have recommended?
Anne and I enjoyed our holiday very much. Your guides and drivers were very professional and we had no problems with the arrangements put in place for our tour.
our tour guides were very friendly and patient with the baby.special mention to ms.daki in beijing..my son was very fond of her
I am replying to your email regarding the Lhasa booking at the Sheraton. I know we chose the Hotel ourselves, but it was not a particularly good hotel (in my opinion). The staff however were excellent and very eager to help. I found the hotel drab and really not up to the standard of some Sheraton Hotels. I do keep in mind that in Tibet one has to lower ones standards. The Restaurant food was just okay and its representations of western meals poor and expensive.
We did have one experience which merits special mention of the people on night duty at the Sheraton. On our last night there, Colin was experiencing breathing difficulties and at about 12.30am we decided to call a doctor. I went downstairs to the night duty boy and made myself understood even though his English was poor and my Chinese impossible. Within 10 minutes we had a Doctor at our room and quickly examined Colin and brought up the Oxygen. Thankfully that was all that was needed and he was able to settle and breathe properly again. The night staff also arranged for one of their English speaking staff to come and help translate for us. All very commendable and just thought this should be mentioned to you. It was not a pleasant experience but handled very well by the staff.
The Li River cruise was fun, but the food was disgusting. I don’t think there is anything you can do about it, but really it was so poor that I would in future recommend to others that they take their own lunch. We loved our trip to China and everything that was organised for us. Everything we did was an experience in itself. By and large all our guides were excellent and enjoyable company too.
I don’t think there is anything else to comment on.
It was lovely to meet you and for you to invite us for a meal together. We wish you well.
Regarding the guides, as I previously wrote, we have used guides all over the world and the Beijing guide, “Leo”, was the best that we have ever encountered. He was very committed and conscientious. He was wonderful and made Beijing a wonderful experience, seeming like a genuine friend to everyone of us.? He worked very hard to make sure that everyone's needs and concerns were addressed – I cannot say enough to describe how much everyone in the group appreciated “Leo”.
Your services and those of the guides and drivers were excellent and exceeded our expectations. I have never used Twitter and I prefer not to publicly “like” companies on Facebook; however, I will write a very good review of you and your staff on Trip Advisor within the next few days and I will highly recommend China Highlights to anyone I know who is planning on going to China.
I forgot to mention one of the highlights of our trip! We absolutely loved going to the Cloisonne' factory. We spent over $1000.00 on a large vase and a small gift. They are both beautiful. We had an awesome time there and I do have some photos that I can share with you. They will come in a separate email.
Thanks so much for a fascinating trip. Fond memories of all of the tours, including the Summer Palace.
With kind regards,
I wanted to make a special note to Icy. She was a wonderful guide for us in Beijing. She fit our group very nicely. Also my dad enjoyed I believe her name was Lucy in Shanghai. He said it was like traveling with a friend not just a guide. Thank you again for your hard work on our trip too.
We really enjoyed touring Beijing with you. We really appreciate how accommodating you were and how knowledgable about the tour sites you are. We couldn't asked for a better, nicer, or more fun tour guide :)
Thank you for trying to locate the camera. We all gad a fabulous time! The Panda Experiences were really once in a lifetime.
I am neither on facebook or twitter, but its certainly thumbs up for my recent trip to shanghai!!